We Host All Domain Extensions!
WE REGISTER:.com, .net, .org, .info, .us, .la, .name, .biz, and .cc DOMAIN NAMES
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Unconditional 30 day money-back satisfaction guarantee
At ANVANA, we're not happy unless you're happy. We offer an unconditional 30 day money-back satisfaction guarantee. If we fail to live up to your web hosting standards, we'll cheerfully refund your money. This guarantee only applies to first time customers.
Same Day Technical Support Response Guarantee*
We're so confident in our ability to meet your support needs that we have a guaranteed Same Day Technical Support Response Guarantee*, 7 days a week, 365 days a year. If we fail to respond to any Technical Support request the same day, you'll receive your next month FREE. By the way, 90% of the time, we respond to requests within an hour. Even on weekends and Holidays.
* Fine Print: Your annual or monthly contract will be cancelled, and your hosting fees refunded. You will not be charged any cancellation fees. Set-up fees, template purchases, and domain registration fees are non-refundable.
All support requests MUST be submitted via the Support Request Form located within the Account Management area of our web site in order to qualify. Support issues requested by any other means are not guaranteed.
ANVANA typically fully corrects over 99% of all problems the same day. You must use our Help Desk which records the time and date of the technical support request to secure this guarantee. Your support request must also be time stamped before 8PM PST. Those requests after 8PM PST are guaranteed a response within 24 hours of the request. Be aware that this guarantee only guarantees a response from ANVANA with an answer, explanation or estimated corrective time and action of your problem and does not imply partial or full correction of all problems due to some limitations beyond our control. Examples of issues beyond our control are "expired domain names" which can take up to 48 hours to correct. Known bugs in production 3rd party software. Any act of war, terrorism or any other act of God beyond the control of ANVANA.
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